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CLIENT FEEDBACK


Dear Julie,

We had a perfect time in Venice. We loved the hospitality at Palazzo Priuli and the location is great. We could walk to San Marco and also to the sites of the Biennale. We easily got tickets for one concert, and in fact even for a second! Saw lots of great contemporary art and adored being in Venice.

Thank you for all your help.

Judith

Hi Julie,

First, thank you so much for the lovely bottle of champagne that was awaiting us at the Bristol. It was the perfect start to a wonderful stay in Paris. We had an absolutely fantastic trip. All of the arrangements worked out just right - our accommodations were first rate, as were the tours (the D-day Beach tour was a real highlight, Mike was a terrific guide). Our transportation from start to finish went extremely smoothly. Even the weather cooperated. So second, many thanks for all your assistance in putting together a very special and memorable trip. It was truly a wonderful celebration of our 25th anniversary.

Best Regards,

Cathy

Julie, everything was terrific. Highly recommend each of the hotels you suggested as well as the guides. The Blue Palace was well worth the trip to Crete. I will call when I get a minute.

Thanks,

John

Hi Julie:

I think I'm getting too old for these epic trips, as I'm completely jet lagged and zoned out -- still, but trip was great. I was in a good mood and totally enjoyed exploring, relaxing, and watching the fish thru my glass coffee table each evening. The hotels were just perfect; I think I had the two best hotel rooms -- each in their different way -- that I've ever stayed in, and I spent a lot of time just marveling at their perfect feng shui. I have to think that you pulled some strings, because I got the best situated room in each hotel (my over-water bungalow in Bora Bora definitely the best of the lot), and I was treated extremely well in both places.

Thank you.

PR

HIIII Julie!!!

The trip was fabulous!! I just can't believe how much fun we had. It was so nice to travel as sisters. Budapest was def my favorite. I just can't believe how fabulous and exotic it is and the four seasons was just the icing on the cake. I can't wait for our next sister trip. Everything went so smoothly and we just loved it. We got really lucky and had fabulous tour guides that the hotel set us up with. We loved the Augustine hotel in Prague...we need to send them a thank you or something. Thank you so much Julie for all your work you really are phenomenal!!!

xoxox,

Caroline

Most recently, I was recommended a travel agent, Julie Brown, to help me make some fairly complicated arrangements for a trip to Italy I took with my daughter. I must tell you that she was one of the best agents that I have ever worked with: she heard exactly what I was saying when I described the types of accommodations I desired and stayed within my stated price range. She had solid knowledge of my destination and was able to suggest and book some private day trips, as well as refer us to several great sites/attractions. In addition, she managed some last-minute changes to my itinerary with confidence and grace. To top it off, she followed up with a call after my return home!

KHV

Hi Julie,

I am back safe and sound, and healthy and wiser. Had a great trip to India. Thanks again for all you expertise. It all went without a hitch. I want to go back already.

Suzanne

Hi Julie,

We had a wonderful time! Travel went smoothly. The Ritz (Jamaica) was great. We had some good excursions. Good ratio of activity to lazing about. Thanks for arranging everything.

Jayne

"Julie knows where we want to go and where we want to stay long before we've got it figured out."
"Julie is a consummate professional. When she helps you plan a vacation you know it will be fabulous."
"Julie makes you want to explore new places. She pushes your travel envelope in the best way."
"Julie has boundless energy. It's contagious."

BP

Here are my thoughts about Julie Brown Klein:

  • Listens -- definitely connected with me
  • Most attentive travel agent I have ever worked with
  • Thoughtful and creative about recommendations
  • Whether short or long, luxury or budget -- Julie works hard to accommodate
  • Great advice on destinations, restaurants, customs, attractions, general weather guidelines, required documents, local transportation, currency exchange rates - everything!
  • A very experienced travel agent -- could give first hand knowledge and advice because Julie had travelled to most of the suggested hotels or resorts including many of the restaurants.
  • I didn't have to worry about anything - Julie made the whole travel experience seamless and easy -- a real Pro!

ECK

We have worked with Julie twice now this year. Our first was a trip to Mexico with our two young sons (4 and 2) back in February. What a great trip! Julie anticipated some of our “family needs” (like the appropriate type of room, the easy of a full service resort, etc) before we even had and provided us with a getaway that was exactly what the doctor ordered.

JKB travel helped my wife book a great trip to Paris in April for just the two of us. I am not sure if Julie had any influence on the weather, but it too was perfect. Julie suggested a truly first class hotel and coordinated a flawless trip for us…from the moment we got off the plane things were just so easy…dinner recommendations, private tour guide, etc were all home runs. Each time we arrive home Julie reaches out to see how are experience was. I continue to appreciate that and look forward to more JBK travel!!!

ND

Julie is a rarity in the travel business: Totally knowledgeable, great at matching up her clients with the right hotels, and willing to put time and focus into your trip. In this day and age of cluttered travel websites and endless voicemail loops, it's a pleasure to work with someone who cares so much and knows the field so well.

P. Richards
Cambridge, MA

Julie is terrific! We have been booking trips with her for over 15 years. We have gone to Europe, the Caribbean, Australia, New Zealand and beyond, each trip being a little different. Julie is very knowledgeable in many parts of the world, and is willing to research places where she may be unfamiliar. She knows the type of accommodations we enjoy and always suggests only those in which we will be comfortable. She is incredibly professional, yet at the same time energetic and friendly.

I cannot remember any time in the past years when we have run into any glitches in our travels and that is worth it's weight in gold. This is due to Julie's efficiency and organization. I love to research accommodations on my own and Julie is always thrilled to hear about new places so she can put them in her "book of tricks" for other clients. She always touches base after the trip to hear our comments. I recommend her highly for a wonderful stress free vacation!!!

CCB

Julie Brown Klein has been my travel agent for over 10 years...I don't know how I could have managed the amount of travel I do without her.....her knowledge of cities and hotels around the globe are so valuable and time saving for busy executives...thanks Julie!!!

Debi Greenberg
Louis Boston

Thanks for checking in after our return. The trip went very well. Covent Garden had a great location, friendly staff, and very nice accommodations. Sarah, our guide in London, was very professional and did a great job. Transportation worked well. Hotel in Normandy was a beautiful spot and Michael Phillips did a wonderful job describing the various aspects of the invasion. John Brooks and the Bike Riders team did their usual outstanding job and everyone thoroughly enjoyed the bike tour of the Loire Valley. Overall, a very successful trip that, thanks to all of your hard work, went remarkably smoothly given the size of our group.

Thank you for your professional assistance, advice and superb execution throughout the planning for this trip. You helped create a very positive travel experience and many wonderful family memories.

Kevin

As the CEO of a Single Family Office managing the business operations of one wealthy family, I have effectively outsourced the travel function for myself and for the family to JBK Travel. Julie specializes in the customized, high-end travel of a family office. She genuinely cares about adding value and satisfying her clients, and consistently delivers quality, personalized advice -- she truly knows her clients and can make decisions for me knowing, for example, that I will be happier in one hotel than another. It is a pleasure to work with Julie.

Tavan L. R. Pechet
Point Advisor

Alessandra and I can easily describe with a few words our feelings about "JBK Travel": Simply the best! Her professionality and courtesy, are the bases of any information....from a national flight to a honeymoon trip.... We are lucky to have found somebody who will always look after us and get us the best deal around.

Claudio & Alessandra Midiri
Boston, MA

The trip has been perfect so far. The planes were fine; the van is a perfect size. St Augustine has been great and le Piqonnet made room for the entire stay for our older sons. We’ve had two good trips by car and spent a lot of time wandering the city.

Tomorrow we depart for Spain.

We’ve been very pleased with the accommodations and services that you provided.

Merci!
Jeff Adams

Having been a client for 20 years, what I find most amazing is that Julie provides the same exceptional and very personalized service regardless of the size of the compensation involved. Try and get THAT from anybody else! Furthermore, Julie has already visited just about anywhere we would consider going on a vacation which makes getting the best accommodations and ROYAL treatment standard.

  Graham Jones
  Lincoln, MA

Julie Brown Klein is a terrific travel agent. Cheerful, efficient, knowledgeable, smart, she thinks through your travel plans carefully and comes up with sensible arrangements that make the trip comfortable and more enjoyable. She takes the worry out of travel. I've recommended her to friends who also swear by her. She's great for the inexperienced traveler as well as for the well-traveled. I'd be lost without Julie!

  Ruth Perry
  Professor of Literature, MIT
  Cambridge, MA

Whether we are sending clients to Sicily, Burgundy or Mexico, Julie always pulls together a seamless travel itinerary with excellent providers and with every little detail looked after... Julie can match the most discerning clientele with wonderful inns, professional guides and drivers and any special requests that our guests may have. Brava Julie Brown.

  Eileen Holland
  Bike Riders
  The Art of Traveling Well
  Distinctive Travels in North America, Europe & Beyond
  800.473.7040
  www.bikeriderstours.com

Julie Brown has always been a pleasure to work with and has always responded to my sometimes complicated needs immediately. She has made traveling a stress free experience for me which is very rare.

  Rick Moonen
  Chef/Owner
  chefmoonen@rmseafood.com
  Mandalay Bay
  3930 Las Vegas Blvd. South
  Las Vegas, NV 89119
  P: 702.632.9300
  F: 702.632.9301
  www.rmseafood.com

Julie has for over 10(?) years arranged numerous trips for my wife and I as well as our extended family and friends with exceptional knowledge of a multitude of world wide locations… and we have never been disappointed…she knows the hotels, restaurants and the sites that are always perfect for our requirements and always seems to have the ideal guide available in all corners of the world. We would not travel without her advice and planning.

  John and Dottie Remondi
  Boston, MA

Julie Brown Klein's customer service is exceptional. She is "in tune" with her customer's needs and responds quickly to all inquiries. She is very helpful and a pleasure to work with.

We highly recommend her.

  Linda & Stuart Kauvar
  Denver, CO

Julie is extremely knowledgeable and well connected - Responsive and knows her customers and what they are looking for in their travel experience.

Attends to details - have never had a bad experience in nearly 20 years - from US travel to far flung places.

Works well with whole and extended family and works well at getting value for money.

  xxoo
  Mrs. John (Pamela) Humphrey
  Boston, MA

My husband and I have been working with Julie for nearly 20 years now. Last June she scheduled flights and accommodations for our daughter's wedding in the Turks and Caicos. We had around 50 people flying from Boston to the Turks and Caicos. The day everyone was flying down, the weather in Boston was so bad may of their flights were canceled or delayed to miss their connecting flights. My husband and I, who were already in the Turks and Caicos with a very frantic bride, called Julie. Within an hour Julie had every single person re-routed to other cities and airports - they all made the wedding. Who does this?

Julie has sent us on many amazing vacations. It's not just where you go, it is how you go. Julie pays attention to the details. She's also there if you encounter a problem. She's quick, efficient and thorough and I can always get a hold of her. Julie does it all - she knows what we like and we have never been disappointed. What can I say - she's fabulous!!

  Fritz and Sally Ferbert
  Concord, MA

Julie has organized both my pleasure and business trips for years. She does so with cheer and real concern about one's comfort and pleasure. She's a treasure.

  Louis Kampf
  Cambridge, MA

Dear Julie,

Just a short note to thank you for our fabulous vacation. Without your expert advice, guidance, and knowledge -- not to mention your impeccable taste (you put Harper's to shame) -- we never could have found such a perfect haven for rest and relaxation. The villa exceeded our wildest expectations and the resort was exactly what we hoped it would be. We will remember this vacation forever and you for always leading us to magical destinations.… Once again, you made our dreams come true. Thank you.

We very much appreciate you and the unparalleled level of personal service you provide. Now, what's on for next year? Talk soon.

  Best,
  Sherri M.

In spite of my not being a particularly lucrative source of income for her, Julie has consistently provided me with superb service. She is both

Knowledgeable and caring, a rare combination.

 Dan

You book first class accommodations for us, period.

That is what we want and you have done it perfectly, without exception, every single time.

Anyone who seeks best in class needs to find Julie Brown.

  Thanks,
  P. Petracca

We've worked with Julie Brown for years and she always surpasses our expectations. She gives us good options for flights. When we arrive at our destination, the hotel is always better than we imagined, and she has recommendations for our itinerary while we are there. She is wonderful at balancing the needs and interests of all our family members, and understanding what we each want to get from our travels. No matter where we want to travel, Julie knows the area, including the hidden gems of the area. Working with Julie truly makes the planning fun and builds our anticipation for our trips. We appreciate her direct communication style and sense of fun as we work with her to plan our trip.

  Mrs. Tiron (Marie) Pechet
  Cambridge, MA

Incredibly energetic, gets to the task at hand right away, cheerful, extremely competent, clearly enjoys/loves the work, loves getting the very best for her clients, clearly a “can-do” kind of person, expertise in many areas of the world, and refers to other very competent people when she doesn't know a given region. A people person!

  Jean E. Jackson
  Professor of Anthropology
  16-241, M.I.T.
  Cambridge, MA

Here is a litany of adjectives I believe adequately describe Julie Brown.....capable, charming, dedicated, knowledgeable of her industry, prompt in reply to client.

It has been only a joy for my husband and me to work with Julie lo these many, many years.

  Sincerely,
  Annie Jones

Julie Brown is, by far, the best travel agent in Boston ! We were introduced to Julie by our wedding planner from the Four Seasons Hotel in Boston , who highly recommended Julie to plan our honeymoon. Julie took the time to get to know us, our personalities, our likes and dislikes, and asked us what we enjoy about traveling. We were open to all destination possibilities for our honeymoon and Julie narrowed down the vast list of honeymoon destinations specifically for us. Julie planned our perfect honeymoon to Australia including a stay at a romantic ultra-luxurious resort only accessible by private yacht on the Great Barrier Reef . Every step of the way, Julie worked with us to make sure our experience was the best ever! Julie is so much more than your typical travel agent; she not only coordinated our flights, hotels, and airport transfers, but also went the extra mile with careful attention to detail to book restaurant reservations, private tours, sunset cruises, spa appointments, and made sure we got the royal treatment with champagne and chocolate covered strawberries upon arrival during each of our hotel stays. After such a positive experience nearly seven years ago, we don't hesitate to call Julie for all our vacation and travel planning.

  Debra and Eddie Bruckner
  MA